System Features

Voice Voice over Internet Protocol calling offers a range of features that enhance communication and collaboration. Here are some common VoIP calling features:

Call Waiting: Allows users to receive notifications of incoming calls while already on a call. Users can switch between calls or hold the current call to answer the new one.

Call Forwarding: Redirects incoming calls to another phone number or device. Users can forward calls to a mobile phone, another landline, or a VoIP softphone.

Caller ID: Displays the caller's information, such as name and phone number, before answering the call. Helps users identify incoming calls and make informed decisions.

Voicemail: Records and stores voice messages when a call is unanswered or when the user is unavailable. Users can retrieve and manage voicemail messages at their convenience.

Conference Calling: Enables multiple participants to join a single call, fostering collaboration among team members or external parties.

Call Transfer: Allows users to transfer an ongoing call to another extension or phone number seamlessly. This is useful for directing calls to the appropriate department or individual.

Hold Music: Plays music or recorded messages when a caller is placed on hold, providing a better experience for the caller during wait times.

Do Not Disturb (DND): Temporarily blocks incoming calls or sends them directly to voicemail. Users can activate DND when they don't want to be disturbed.

Call Recording: Records calls for quality assurance, training, or compliance purposes. Recorded calls can be stored and retrieved later.

Auto Attendant: An automated voice system that greets callers and provides menu options for directing calls to specific extensions or departments.

Interactive Voice Response (IVR): An automated system that interacts with callers, gathers information, and routes calls based on the caller's input.

Call Monitoring: Allows supervisors or administrators to listen in on ongoing calls for training, coaching, or quality control purposes.

Speed Dial: Allows users to assign and dial frequently called numbers using a single button or a short dialing code.

Call History: Keeps a record of incoming, outgoing, and missed calls, providing users with a history of their recent phone activity.

HD Voice Quality: Delivers high-definition voice quality for clearer and more natural-sounding conversations.

Unified Communications: Integrates voice calling with other communication channels, such as messaging and video conferencing, for a unified and seamless experience. 

These features contribute to the efficiency, flexibility, and productivity of VoIP calling systems in both professional and personal settings.